About Lets Task

The platform, launched in Spain in 2020, is designed to simplify household management. Users can fill out a form to request help with tasks like repairs, maintenance, and gardening and many more.

The portal then matches them with skilled professionals who handle the work, ensuring that household needs are taken care of efficiently and comfortably.

Issues faced

Manage customer query

Payment integration

Assigning Task

SEO challenge

Social Proofs

Customer support

Our Approach

The client approached us with an intriguing concept: creating a website to efficiently manage customer requests and handle various household tasks. The idea was to provide a streamlined platform that not only connects users with the services they need but also simplifies task management.

These are the following requirements

User friendly website
Task Manager
Job matching and assign

The challenge

Service quality

Managing user expectations

Prevent delay

User feedback

Prevent miscommunication

Feedback from the user

SWOT Analysis

Strengths

Service availability
User friendly portal

Weakness

Delay in completing the service
Dependency on 3rd party

Opportunities

Partnerships
Premium service options

Threats

Maintain service quality
Competition

Strategic solutions

Matching system
- The system automatically manages and assigns the right workers for each task. If a user has a special request or needs a custom task, it can be handled as well.
User friendly portal
- To make the portal more user-friendly, we’ve designed it to be straightforward and easy to use. Users can choose a manager to assign tasks to and set the timing based on their own availability.

Reviews and ratings
- Users will be asked to provide feedback on the services provided and rate their satisfaction with both the service and the manager handling the task.
SEO challenges
- SEO can be managed directly from the admin panel for all pages. You can handle meta tags, use long-tail keywords, and make keyword changes through the backend system.